Return & Exchange Policy
Return / Exchange Policy-
Did not like the product you had shopped? Changed your mind after receiving your order? No Worries. We respect the fact that many a times you buy a fashion product but change your mind later and decide not to wear it.
We do not want you to regret your purchase decision ever. We value your money and we will not like you to waste your money in buying a product which you will never use. And hence, we offer a very simple 3 step return policy to our customers.
A coupon code equivalent to the returned product value will be shared for your future purchase which will be valid till 1 year. Below are the 3 steps for returning your product.
1. Inform: You need to share the order id and image of the product via email at firstname.lastname@example.org within 48 hours from the time you receive your product. We will then approve your return request and then the next step follows.
2. Return: Once you receive our confirmation for your return request approval. We will arrange the pickup. The product(s) should be in its original and unused condition with intact packaging.
We will not be able to process the refund coupon code if the product(s) is damaged or shipped without its original packaging .
3. Refund: The final step starts once we receive the returned package from you. Once we receive your package, we will inform you within 24-48 hours about the receipt. Upon quality check, we will calculate the applicable refund as per our Refund Policy. Then we will share the coupon code with you on email which you can use for future purchase.